On this 90 minute webinar, Rick Lau & Jerry Durham (front desk training expert) will show you...
✔ The exact front desk metrics you need to measure to ensure you are not losing money at the admin level
✔ How to pay your front desk more with bonuses without breaking the bank
✔ What phone script to use on the first call to boost your booking conversion rate up to 85% while dramatically increase your arrival rate and commitment to your therapist's plan of care (this is how the top clinics minimize patient self discharging by training the front desk to take the load off their therapists).
✔ This phone strategy wins back lost callers who say “I’ll call you back” or "Let me think about it" 27% of the time
✔ How to easily train your front desk when you don’t have time
✔ Plus at the end Jerry and Rick will have a Live Q&A to answer your most pressing questions about any phone script or strategy (a $1,000 value free)