[FREE Clinic Owner Training Webinar]

How to Increase Your Monthly Revenue By Up to 31% By Saving Lost Appointments at Your Front Desk


Yes! Watch Webinar Now!

On this 90 minute webinar, Rick Lau & Jerry Durham (front desk training expert) will show you...

The exact front desk metrics you need to measure to ensure you are not losing money at the admin level

How to pay your front desk more with bonuses without breaking the bank

What phone script to use on the first call to boost your booking conversion rate up to 85% while dramatically increase your arrival rate and commitment to your therapist's plan of care (this is how the top clinics minimize patient self discharging by training the front desk to take the load off their therapists).

✔ This phone strategy wins back lost callers who say “I’ll call you back” or "Let me think about it" 27% of the time 

How to easily train your front desk when you don’t have time

✔ Plus at the end Jerry and Rick will have a Live Q&A to answer your most pressing questions about any phone script or strategy (a $1,000 value free)


Now you may be thinking your front desk is already doing a good job on the phones...  How do you know that with confidence? You see patients now have more options for care than ever before and like to shop around.

Are you using outdated phone scripts and patient experience strategies that need to be upgraded to combat patient’s shopping behaviour in 2020 and beyond?

So claim your spot below and watch instantly!


SPECIAL GIFT:  Jerry will be giving away his "Front Desk" phone checklist so you can convert even more “new patients” over the phone. The goal with this checklist is that when your front desk hangs up the phone after scheduling a new patient, they can check off all 10 boxes as completed!



If you’re not doing following this phone checklist, you're leaving a lot of money on the table.

The best part is Jerry Durham is giving it away for free as a bonus for everyone that attends the free online training.

Claim your spot now by clicking the button below to make dead certain you’re getting the maximum number of new patients from the calls you’re already getting.


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Jerry Durham has 24 years of experience in private practice . Plus has trained 100s of clinic owners and front desk using these exact phone scripts to maximize the number of new patients they get from the calls they’re already getting.



Rick Lau V9.png

Has built three 10 million dollar healthcare businesses over the past 15 years including a network of 127 clinics with over 1400 employees. He is one of the most sought-after mentors for clinic owners in Canada and USA where he helps owners double, triple, and even quadruple their profits by optimizing their clinic operations using his proven systems and leadership strategies.


Yes! Watch Webinar Now!